Privacy Policy

1. Who We Are

TopPlaced is an AI-powered interview and assessment platform designed to help candidates practice, measure, and showcase their skills, and to help companies evaluate talent more efficiently. When we say "we", "us", or "our", we mean the TopPlaced entity operating this platform.

2. Data We Collect

We collect different types of information depending on how you use TopPlaced.

2.1 Account & Profile Data

• Name and contact details (e.g., email, phone number).
• Profile information such as location, experience, skills, education, and links you choose to share.
• Account settings, preferences, and communication choices.

2.2 Interview & Assessment Data

• Your responses to interview questions (text, audio, video, code, or multiple choice).
• Scores, feedback, and reports generated by our AI and evaluation systems.
• Metadata such as timestamps, duration, and completion status of assessments.

2.3 Usage & Technical Data

• Device and browser information (IP address, OS, browser type, approximate location).
• Log data such as pages viewed, buttons clicked, and time spent on the platform.
• Error logs and performance data to help us keep the platform stable and secure.

2.4 Communications

If you contact us (for example via the contact form or support email), we collect the content of your message and any contact details you provide so we can respond.

3. How We Use Your Data

We use the information we collect for the following purposes:

• To create and maintain your account and provide core platform features.
• To run interviews, assessments, and generate scores, feedback, and reports.
• To personalize your experience, such as recommending practice modules or relevant roles.
• To communicate with you about updates, security alerts, product changes, and support.
• To monitor usage, prevent fraud, and ensure the security and integrity of the platform.
• To analyze and improve the performance, fairness, and reliability of our AI models and features.

4. AI Processing & Automated Decisions

TopPlaced uses AI models to analyze your answers, generate scores, and provide insights. This may involve automated decision-making to produce a score or classification based on your responses.

• We design our systems to be as fair, transparent, and useful as possible, but no model is perfect.
• In many cases, human reviewers (e.g., hiring managers) may also consider your results alongside other information.
• Where required by law, you may have rights related to automated decision-making, such as requesting human review or more information about how decisions are made.

5. How We Share Information

We do not sell your personal data. We may share information in the following limited circumstances:

• With employers and recruiters you choose to interact or share results with through the platform.
• With service providers who help us operate the platform (e.g., cloud hosting, analytics, communication tools) under appropriate data protection agreements.
• For legal and safety reasons, if required by law, court order, or to protect the rights, property, or safety of TopPlaced, our users, or the public.
• In aggregated or de-identified form that does not reasonably identify you, to improve our models, understand trends, or publish insights.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to remember your preferences, keep you signed in, understand how you use the platform, and improve performance. You can manage cookies in your browser settings. Some features may not function correctly if certain cookies are disabled.

7. Data Retention

We keep your personal data only for as long as necessary to: (a) provide the Service, (b) comply with legal obligations, (c) resolve disputes, and (d) enforce our agreements. When data is no longer needed, we will delete it or anonymize it in accordance with our retention policies.

8. Security

We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your information. You are responsible for keeping your password and account details confidential.

9. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal and contractual limitations.
• Object to certain processing or request restrictions on how we use your data.
• Request a copy of your data in a portable format where technically feasible.

You can exercise many of these rights directly in your account settings. For other requests, please contact us using the details below. We may need to verify your identity before acting on your request.

10. International Data Transfers

TopPlaced may process and store information in countries other than your own. Where we transfer personal data across borders, we do so in accordance with applicable data protection laws and implement appropriate safeguards.

11. Children's Privacy

TopPlaced is not intended for children under the age of 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children in this age group. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and may provide additional notice. Your continued use of TopPlaced after the changes become effective means you accept the updated Policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out via the contact form on our website or email us at privacy@topplaced.com.